Privacy Notice
Last updated: July 2026
What we collect
When you send an enquiry, we receive the information you provide: name, company, business email, phone or WhatsApp number, country, service required, and product or project description. If you fill in the optional fields, we also receive product category, quantity, origin, destination, target delivery date, Incoterm, estimated order value, and any additional notes. We may also receive basic marketing referral information (such as a campaign name or referring domain) that your browser passes to our site.
How we use your information
We use your information only to respond to your business enquiry and to follow up on related trade coordination, sourcing, logistics, and compliance matters.
Sharing
Information may be shared with relevant service providers only when reasonably necessary to respond to or execute your request, subject to applicable law and appropriate confidentiality safeguards.
Retention
We retain enquiry information only for as long as reasonably necessary to respond, follow up, maintain appropriate business records, and comply with applicable requirements.
Third-party tools
Our enquiry form opens WhatsApp or your email application on your device. SOSAFE only receives your message once you press Send. Analytics tools are not currently active on this website.
Your choices
You may ask us to update or remove your enquiry information by contacting info@sosafetrade.com.
Contact
Questions about this notice can be sent to info@sosafetrade.com or +20 106 557 7660.